To you, our valued customer,
As many of you know our address will be changing soon, our company name will start looking and reading differently, but our commitment to you, the stellar products you have come to count on, and the incredible customer service you receive will NOT! In fact, the products and shipping locations you will have access to will multiply!
We will soon be in Totowa, New Jersey with our parent company Spiral Binding LLC. Prior to the purchase in 2017, Spiral was a distributor of Coverbind and well versed in our product line and manufacturing capabilities. With a much larger facility of over 100,000 sq. ft and a capable staff, Coverbind products will move and be integrated into the NJ plant. Our manufacturing plant in Portugal will be remaining while our Wilmington, NC plant will be closing.">
In preparation of this move, we are trying to notify as many customers as possible to ensure a smooth transition with as limited down time and interruption for you. The move is scheduled to take place the first week in April, with the manufacturing operation resuming Tuesday, April 9, 2019. So please take a look at your inventory and let us know if you need anything while we move.
I am sure you have some questions. We have posted a FAQ Page to help answer them. As always, you can call us directly to answer any questions you may have.
Wilmington, North Carolina has been good to us, regardless of the hurricanes! You may not know this, but Coverbind originally started in the tri-state area of the Northeast, so in some ways we are returning to our beginnings. Wish us luck, but have no fear, you are our top priority. The phone lines will still be up and running, the emails will still be working the same as always. We still have our warehouse in Portugal should there be any emergencies that can’t wait until we start shipping/manufacturing again April 9th!
Thank you for your continued support and business and your dedication to our products and our people. We look forward to a continued relationship for years to come!
Warmest regards,
Erin French, Vice President
Spiral Binding LLC
One Maltese Drive
Totowa, New Jersey 07512